Frequently Asked Questions

Shipping Information

Do you ship internationally?

Currently, we only ship to the United States.

Do you ship with a trackable service?

 Yes, all orders are trackable.

How Long Will it Take To Get My Package?

Normally, the order handling time is 2-4 business days and the delivery time is around 3-10 business days various by countries. Please note that the order delivery time varies from country to country, you may refer to the “Shipping & Delivery” page for details.

 

Do I Need A Account To Place Order?

No, you can choose to use the guest checkout which only requires you to provide your email address, billing, and delivery address. However, we strongly recommend you to register an account that can bring you a more efficient and convenient way to track your order status and shipment.

 

INFORMATION QUESTIONS

How Long Will it Take To Get My Package?

Normally, the order handling time is 2-4 business days and the delivery time is around 3-10 business days

 
How Do I Track My Order?

You can track your order by going to tack your order page, add your order id information.

 
How Do I Place an Order?

It’s simple. Search your desired item in the search bar at the top of our website or under the category menu. Select the item you want, click “Add to Basket”, then follow the Checkout steps and fill-in any related information. Finally, review your order and finish the payment with the preferred payment method selected.

How Should I to Contact if I Have Any Queries?

You can fill contact us form on contacts us page, Our team will contact you with in 12 hours.

Do I Need an Account to Place an Order?

No, you can choose to use the guest checkout which only requires you to provide your email address, billing, and delivery address. However, we strongly recommend you to register an account that can bring you a more efficient and convenient way to track your order status and shipment.